Returns & Exchanges
At Kalash Cards, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all cards and accessories are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a trackable courier service to send the package back to our processing center.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing